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GovGenie

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  • Home
  • Services
    • First Wish
    • Second Wish
    • Third Wish
  • Pathways
    • Italian Consulate
    • Italian Courts
    • Marriage
  • Book Appointments
  • About us
  • Resources
  • Contact us

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DISCOUNTS AND GURANTEES

Our money back guarantee policy

At Gov-GENIE we understand that the application process for Italian citizenship can be a costly and unforgiving one. Whether you try through the Italian court or the Consulate, you are not always guaranteed success on your first try. This could be due to incomplete documents, unreliable translations or missing Apostilles. 


Our money back guarantee policy ensures you get all your money back, only if you're third attempt is unsuccessful. That means when you buy one of our packages, you will have 3 chances with us to get citizenship. If your third attempt is unsuccessful, then you will be reimbursed for Gov-GENIE expenses only. 


You will not be reimbursed for any legal or bureaucratic expenses, including but not limited to, registration fees, attorney fees or fees resulting from obtaining your own documents (such as Apostilles or vital records). 


This policy is only valid for the first (full package) and second (guidance package) wish. The price for these two services may vary from person to person. However, by purchasing any of the two packages, you will be entitled to three attempts. This means that you just need to pay once, and you will be allowed three chances; you will not be required to pay for gov-GENIE services again if you first or second attempt fail.

Discount

Gov-GENIE offers a 20% discount when one or more family members apply at the same time. 


To find out more about our money back guarantee policy and discounts, contact us today!

Contact Us

Privacy Policy

 

 Introduction

Gov-GENIE is committed to protecting your privacy and ensuring that your personal data is collected, processed, and stored in accordance with applicable privacy laws, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR) (where applicable). By using our services, you consent to the collection and use of your personal information as outlined in this policy.


 Types of Data Collected

Gov-GENIE collects the following personal information in order to provide services related to obtaining Italian citizenship by descent or marriage:

  • Full name
  • Date of birth
  • Contact information (email address, phone number, mailing address)
  • Citizenship and nationality details
  • Family and ancestry details (including ancestor’s name, birth, death, and marriage records)
  • Identification documents (passports, birth certificates, etc.)
  • Other personal and legal documents required for the application process


Purpose of Data Collection

We collect personal data for the following purposes:

  • To assess eligibility for Italian citizenship by descent
  • To compile and submit necessary documents on your behalf
  • To contact you regarding your citizenship application status and provide ongoing support
  • To comply with legal obligations required by relevant authorities, including Italian consulates and courts


 Consent

By providing your personal information to Gov-GENIE, you consent to the collection, use, and storage of your data in accordance with this policy. You can withdraw your consent at any time by contacting us at legalteam@govgenie.com.au. However, this may affect our ability to provide services to you.


Data Usage and Disclosure

Gov-GENIE will only use your personal information for the purposes for which it was collected, including:

  • Submitting your citizenship application to the appropriate Italian authorities
  • Communicating with Italian consulates and legal entities on your behalf
  • Sharing information with third parties directly related to the application process (e.g., translators, legal experts)
  • Retaining your data in compliance with legal and regulatory requirements

We will not sell or share your personal data with unrelated third parties for marketing purposes.  


Data Storage and Security

We take the security of your personal information seriously. Your data will be stored securely in our systems, and we implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or disclosure. Access to your personal data is restricted to authorised personnel only.


 Data Retention

Gov-GENIE will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. If you wish to have your data deleted, after the completion of your citizenship application, please contact us at legalteam@govgenie.com.au


Your Rights

You have the following rights regarding your personal data:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You have the right to request the correction of inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data if it is no longer needed for the purpose for which it was collected, or if you withdraw your consent.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at legalteam@govgenie.com.au.


 Changes to Terms and Conditions

Gov-GENIE reserves the right to update or modify these terms and conditions at any time without prior notice. We will notify you of any significant changes and seek your consent where applicable.


Contact Information

If you have any questions or concerns regarding our data collection practices or these terms and conditions, please contact us at:


Email: legalteam@govgenie.com.au

Phone: 0451604855

GOV-GENIE SERVICES

Too busy to navigate the labyrinth of Italian bureaucracy?

If you're struggling to complete your application process, then let the GENIE out of the bottle!

If you're struggling to complete your application process, then let the GENIE out of the bottle!

If you're too busy living life or simply overwhelmed by the long and tiresome process, then sit back and relax while the GENIE takes care of everything. Our full package wish includes the GENIE creating your portfolio and preparing you for your interview. 


We will also collect all necessary documentations, Apostilles and translations, on your behalf. All you need to do is show up to the appointment with the Consulate, leave the rest to us - your wish is our command!  

FULL - PACKAGE

If you're struggling to complete your application process, then let the GENIE out of the bottle!

If you're struggling to complete your application process, then let the GENIE out of the bottle!

If you're struggling to complete your application process, then let the GENIE out of the bottle!

Gov-GENIE's second wish includes the Guidance package, perfect for those entangled in red tape or for those who simply want a trusted guide through the labyrinth of Italian bureaucracy.


 Let the GENIE assist you with your application, by correctly completing your portfolio (including Apostilles and translations) and rigorously prepare you with a 1-1 mock interview. To find out more on the guidance package click on the button below. 

guidance - PACKAGE

Are you heading in the right direction and just want a GENIE to review your application?

If you're struggling to complete your application process, then let the GENIE out of the bottle!

Are you heading in the right direction and just want a GENIE to review your application?

If you're confident that you have followed the correct steps in your application, but just want an expert to look over your portfolio and translations, then the Review package is best for you.


Simply, book a phone or zoom call with a GENIE who will assist you in your application by reviewing your portfolio.

 

Contact us today to schedule a consultation, let us review your portfolio and discover how we can help make your wish a reality.

REVIEW - PACKAGE

Assistance offered by Gov-GENIE

Forms

Translations

Translations

The GENIE will assist you in completing any forms required by the Italian Consulate or court.


We will then review and check you have completed all the forms correctly.

Translations

Translations

Translations

It is your responsibility to provide documents with authentic and correct translations.


 Our team of experts will then double check that your translations will be accepted.

Apostilles

Translations

Apostilles

 Unsure where to get the correct Apostilles? 


A GENIE can assist you in selecting the correct Apostille from the corresponding government agency.

Portfolio

Vital records

Apostilles

You are responsible for organising and compiling your portfolio.


However, a GENIE can assist you with collecting your documents by providing you with a helpful checklist and useful advice. 


Once you believe your portfolio is ready, we will review it by checking for disparities, missing documents, Apostilles and incorrect translations.

Vital records

Vital records

Vital records

Your vital records are your Italian families' details and history. Only you have access to these documents and are responsible for retrieving them.


We understand that some vital records may be held in Italy, and hard to find. Therefore, we offer assistance by providing you with free genealogy research.


We can then refer you to the correct Italian government agency who has the documents you need.


Appointments

Vital records

Vital records

This package does not include a mock 1-1 interview. You will also be responsible for booking your own appointments.


Sometimes, appointments can be scheduled far into the future, and you can forget about them. With this package we will remind you one week and 24 hours in advance. As well as, providing you with a final checklist. 


unable to get an appointment at the Consulate or were you given one in 2 years or longer? Check out the fast and simple pathway through the Italian courts.


Pathway via Italian COURT

Thank you for your purchase or booking

Are you looking to take your business to the next level? Look no further than Gov-GENIE Consulting. Our team of talented consultants has a wealth of experience in areas such as marketing, finance, and operations. Whether you need help with a specific project or are looking for ongoing support, we are here to help. Browse our services and get in touch to see how we can help your business thrive.

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Gov-GENIE

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