DISCOUNTS AND GURANTEES

Gov-GENIE is committed to protecting your privacy and ensuring that your personal data is collected, processed, and stored in accordance with applicable privacy laws, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR). By using our services, you consent to the collection and use of your personal information as outlined in this policy.

Gov-GENIE collects the following personal information in order to provide services related to obtaining Italian citizenship by descent or marriage:

• Full name
• Date of birth
• Contact information (email address, phone number, mailing address)
• Citizenship and nationality details
• Family and ancestry details (including ancestor’s name, birth, death, and marriage records)
• Identification documents (passports, birth certificates, etc.)
• Other personal and legal documents required for the application process

We collect personal data for the following purposes:

• To assess eligibility for Italian citizenship by descent
• To compile and submit necessary documents on your behalf
• To contact you regarding your citizenship application status and provide ongoing support
• To comply with legal obligations required by relevant authorities, including Italian consulates and courts

By providing your personal information to Gov-GENIE, you consent to the collection, use, and storage of your data in accordance with this policy. You can withdraw your consent at any time by contacting us at legalteam@govgenie.com.au. However, this may affect our ability to provide services to you.

Gov-GENIE will only use your personal information for the purposes for which it was collected, including:

• Submitting your citizenship application to the appropriate Italian authorities
• Communicating with Italian consulates and legal entities on your behalf
• Sharing information with third parties directly related to the application process (e.g., translators, legal experts)
• Retaining your data in compliance with legal and regulatory requirements

We will not sell or share your personal data with unrelated third parties for marketing purposes.  

We take the security of your personal information seriously. Your data will be stored securely in our systems, and we implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or disclosure. Access to your personal data is restricted to authorised personnel only.

Gov-GENIE will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. If you wish to have your data deleted, after the completion of your citizenship application, please contact us at legalteam@govgenie.com.au

You have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.
• Correction: You have the right to request the correction of inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data if it is no longer needed for the purpose for which it was collected, or if you withdraw your consent.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at legalteam@govgenie.com.au.

Gov-GENIE reserves the right to update or modify these terms and conditions at any time without prior notice. We will notify you of any significant changes and seek your consent where applicable.

If you have any questions or concerns regarding our data collection practices or these terms and conditions, please contact us at:

Email: legalteam@govgenie.com.au

Phone: +61 451604855